kajarainbow: (Default)
kajarainbow ([personal profile] kajarainbow) wrote2006-04-11 04:46 pm
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How Relay Services Work

Since Lakidaa asked me about this, here's how relay services work.

First, the TTY relay. First you hook up your TTY if it isn't already. You then dial the relay number. Right now, there's an easy-to-remember number of "711" one can use in the United States. Numbers're different elsewhere.

At the other end, the relay operate picks up your own call on their own TTY. You supply them with the number you ultimately want to call, and they call that number. They will basically interpret between the two: you type to them, they will speak your message word-for-word to the other party you're calling, and then the other party speaks back to them, and they will type that message to you.

Now for IP relays! They're basically the same except that you use either a web interface or an AIM bot that automatically hooks you up with your relay operator. I.e. you use a website or AIM itself for your typing portion rather than TTYs. They're popular with scammers due to anonymity, which leaves a stamp of dubiousness upon them with businesses, but they're quite handy. Just, sometimes one might have to get out ones TTY in order to make a relay call to a business!

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